FAQ
What should I bring/wear to class?
For a 6 week class, please bring your tool kit* (including at least a metal rib, wooden rib, needle tool, wire cut off tool, wooden knife, sponge, trimming tool), a 1 gallon bucket, a towel, and a lock for your locker. A notebook and pencil to sketch ideas may also be helpful for the hand building class. (If you are attending a short workshop or special event the tools will be provided.)
Most clay and glaze materials will wash out of clothes but please wear comfortable clothing and expect to get a little dirty. You may also want to bring an apron. Do not wear long necklaces or bracelets and tie long hair back. Closed toe shoes are recommended.
Sample Tool Kits:
Basic Pottery Tool Kit (Amazon)
Kemper Tool Kit with Fettling Knife (Amazon)
Sample Buckets:
5 Quart General Bucket (Lowes)
1 Gallon Ice Cream (Walmart)
*Tool kits may also be purchased from Riverside Pottery
When will my pottery be ready to pick up after my workshop?
Pieces will usually take 3-4 weeks to be glazed and fired after a workshop. You will be notified via email when your finished work is ready to pick up. Finished work will be held for 60 days after notification; after 60 days any unclaimed work will be discarded. Please check your spam email folder, if you have not received an email within 6 weeks of your workshop please contact the studio.
What is your cancellation policy for pottery classes?
6 Week Classes: All cancellations must be submitted by email to RiversidePotteryStudio@gmail.com at least 10 days prior to the class start date to receive a full refund. Cancellations received 3 to 9 days prior to the class start date will receive a 50% refund. No refunds will be issued for cancellations within 2 days of the class start date.
Workshops: Cancellations must be submitted by email to RiversidePotteryStudio@gmail.com at least 48 hours prior to the workshop to receive a full refund.
What if I miss a class?
We are unable to issue a refund for missed classes during a 6 week session, however, arrangements can be made to attend another session during the same week if space is available.
If you miss a class you may still attend Open Studio Hours on Saturdays to work.
What if Riverside Pottery cancels a class?
6 Week Classes: We are unable to issue a refund for a class that must be canceled due to reasons beyond our control (heavy snow/ice, power outage, etc). However, we will do our best to schedule a make up class if possible or schedule time individually. If multiple classes must be cancelled by the studio then a pro-rated refund or credit will be issued.
If the instructor must cancel a class due to personal reasons and a make up class is not possible, then a refund or credit will be issued for the missed class.
Workshops: If a workshop is cancelled a refund or credit will be issued.